01179 266 266

01179 266 266

Why can’t I get through to Nightline?

 

If you’re calling on number unavailable, we are currently unable to accept these kinds of calls. We understand that this can be a comforting feature of our service for a lot of callers, but please be reassured that we do not store phone numbers unless they are abusive to our service. 

We aim to be able to take number unavailable calls in the future, and we will update our platforms when this is the case.

Who can I contact if you’re not open?

If you need to speak to someone, you can text the word ‘Shout’ to 85258 for free and confidential 24/7 support with whatever is on your mind.

If you wish to speak to someone over the phone, you can call Samaritans on 116 123, or Suicide Prevention Bristol on 0800 689 5652.

Please head to our alternative services page for full details about other services you can contact if you’re in need of support. If your life is at imminent risk, please call 999 for immediate help.

What is Bristol Nightline?

Interested in volunteering? Click HERE to find out more.

Bristol Nightline offers a confidential, impartial and non-advisory listening and information service. We don’t lecture or judge our callers, our job is to listen and help them reach their own conclusions.

Whether you want to talk about something that’s upsetting you or one of your friends, or want some information of any kind, Nightline is here to listen. No problem is too big or too small.

Chat to us online

Click ‘start chat’ to access our IM service. To speak to a volunteer, then click ‘new chat’.

 
Please note, although we aim to respond as quickly as possible, your chat may take a few minutes to be picked up by a volunteer. 

If we are open but your chat is not picked up by a volunteer, this just means we are likely busy with another chat. You are welcome to wait, but you also may find it easier to close the chat and try again a little later. It is entirely up to you.
 
If your situation is an emergency (i.e., your life is at imminent risk), please call 999. 
 

Feedback

If you would like to give us anonymous feedback, please use this form: