Services

We offer a phone service and instant messaging.

Phone service:

Hours: 8pm – 8am

Currently operating on: Tuesday, Wednesday, Thursday, Friday and Saturday nights.

Number: 01179 266 266

If our front page says the phone line is open, but you can’t get through to a volunteer, that means the line is busy. Please try calling again in a bit.

Instant Messaging (IM) service:

Hours: 8pm – 12am (Sometimes we face unexpected delays in opening, but we always open IM for 4 hours a night and usually no later than 8:15) 

Currently operating on: Tuesday, Wednesday, Thursday, Friday, Saturday and Sunday nights.

A ‘start chat’ link will appear below when IM services are open: